Orders are processed within 5 business days of receipt. Delivery times may vary once the package has been posted, they vary according to your delivery address. An email notification is sent to you when the order is shipped with the necessary information about it.
We do not take back any unpacked product in any way. If you got the wrong items or received the wrong order, please email us at firstname.lastname@example.org within 7 days of receiving your order, leaving your phone number. We will then contact you.