Shipping policy

Orders are processed within 5 working days of receipt. Delivery times may vary once the package is posted, they vary depending on your delivery address. An email notification is sent to you when the order is shipped with the necessary information about the order.

We do not take back any unpacked product in any way. If you have entered the wrong items or received the wrong order, please send us an email at info@suum.ca within 7 days of receiving your order, leaving your phone number there. We will then get in touch with you.